BMW ROADSIDE
ASSISTANCE

BMW Roadside Assistance Services

At BMW of Monterey, your safety and access to convenient BMW-certified services are our top priority. We are proud to be an authorized in-network provider for the BMW Roadside Assistance service with our flatbed trailer to provide safe and convenient towing to our Service Center when needed. BMW owners in Monterey and the Bay Area can count on our dealership for fast, reliable roadside assistance services-ensuring a stress-free experience and trusted support whenever you need it most.

About Our Roadside Assistance Service

BMW owners get roadside assistance services for four years following the original in-service date for new models or six years for Certified Pre-Owned BMW vehicles. There are no mileage restrictions and no additional costs. At BMW of Monterey, our flatbed truck offers safe, reliable towing from your location within our service area to our service center. Towing is just one of the benefits included in BMW Roadside Assistance:

  • Battery Jump Start
  • Fuel or Emergency Fluid Delivery
  • Tire Changes
  • Lock-Out Services
  • Towing Service to BMW of Monterey
  • Trip Interruption Reimbursements (Up to $1,000)

Service Coverage Around Monterey

BMW of Monterey serves northern California and all the way south to the Bay Area. If you are a BMW owner near any of the following locations, our dealership is likely your closest BMW-certified service provider:

  • San Luis Obispo
  • Central Valley
  • Fresno
  • Salinas
  • Santa Cruz
  • Watsonville
  • Monterey Bay
  • Bay Area (including East Bay)

Why Choose BMW of Monterey for Roadside Services?

BMW of Monterey is a BMW-authorized roadside assistance dealership. If you own a BMW and you are left stranded on the side of the road, we are likely your closest BMW dealership within the network in Northern California. As part of your complimentary BMW Roadside Assistance program, we can provide a full range of professional services to get your vehicle back on the road. We have our own flatbed trailer and professional driver to transport your vehicle safely should your BMW roadside assistance adviser determine that they need to tow your vehicle to the nearest BMW-certified service provider.

How does BMW Monterey Roadside Assistance Work?

In the event of an emergency, a trained BMW Roadside Agent is just a call, click, or button push away. Our roadside pickup service adds another layer of protection when the unexpected happens, ensuring your vehicle gets back up and running or can be towed safely to our BMW-certified service center.

  1. Contact Roadside Emergency Services by calling 1-800-332-4269, through the BMW Connected app, or by pressing your vehicle's BMW Assist SOS button (if equipped)
  2. A skilled advisor will assess the situation and provide guidance
  3. If you need a tow, they will arrange for our truck to come and pickup your vehicle
  4. Our driver will come to you with our flatbed truck and safely bring your vehicle to our Service Center at BMW of Monterey

Who Is Eligible for BMW Roadside Assistance?

​BMW owners in the Bay Area with vehicles that are within four years of the original in-service date are eligible for our flatbed towing services as part of the BMW Roadside Assistance Program. If you are within our service area and the advisor determines your vehicle needs to be towed, they will bring your vehicle to our Service Center at BMW of Monterey.

Contact BMW of Monterey for More Information About Our Pickup Service

For more information about our BMW-authorized roadside assistance services or to speak with a BMW service advisor in the Monterey Bay Area, contact BMW of Monterey. Our team is happy to assist you and provide peace of mind with emergency services to help get your vehicle back on the road with BMW-certified services and with as little interruption as possible.

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